Return Policy

Returns Information

It is very important to us that your purchase. If you’ve changed your mind, unwashed or unused items in their original packaging may be refunded or exchanged within:

20 days of purchase

Please include proof of purchase. If you believe the product you have received is faulty, simply return the product to our online team, along with a proof of purchase, for a full refund.

Exceptions: Please note that some items including quilts, underblankets and pillows cannot be returned, replaced or refunded due to health reasons, unless the product is faulty, is different from a sample shown to you or do not do what they are supposed to then you can return for a refund. Please retain your receipt for proof of purchase. Shipping fees are non-refundable.

Our returns policy is not intended to override or limit your statutory rights in any way.


If the product is not to your liking, you can return the product, the cost of the return will be borne by you.

Please include proof of purchase. If you believe the product you have received is faulty, simply return the product to our online team, along with a proof of purchase, for a full refund.

You can contact us through the customer service chat to follow up on your return.




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